Privacy Policy

Privacy and Cookies Policy
Pattern Textiles understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully. If you do not agree with this policy then please do not continue to use this site.

Information About Us
“We/Us/Our”
Pattern Textiles Limited, a company registered in England and Wales under company number 5577006. Registered address: Unit 206, 15 Pundersons Gardens, London E2 9QG. Main trading address: Unit 206, 15 Pundersons Gardens, London E2 9QG. VAT number: 872568289.Data Protection Officer: S. Neal, Email: studio@patterntextiles.co.uk Telephone: +44 (0) 20 7739 2888 Address: Unit 206, 15 Pundersons Gardens, London E2 9QG.

What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.The personal data that we use is set out below in “What Personal Data Do We Collect?”

What Are My Rights?
Under the GDPR, you have the following rights, which wewill always work to uphold:
The right to be informed about ourcollection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact usto find out more or to ask any questions using our contact details as  above.
The right to access the personal data we hold about you. “How Can I Access My Personal Data?” will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by usis inaccurate or incomplete. Please contact us using the details given.
The right to be forgotten, i.e. the right to ask usto delete or otherwise dispose of any of your personal data that we have. Please contact us using the details given.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to usdirectly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask usfor a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about ouruse of your personal data or exercising your rights as outlined above, please contact us using the details given.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office

What Personal Data Do We Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us): Name, Address, Email address,Telephone number, Business name, Job title, Profession, Payment information, Information about your preferences.

How Do We Use Your Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one or more of the following purposes:
Providing and managing your account.
Supplying our products and/or services to you. Your personal details are required in order for us to enter into a contract with you.
Personalising and tailoring our products and/or services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us via email).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information and news on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

How Long Will We Keep Your Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will continue to keep your personal data for as long as we are trading unless you direct us to do otherwise. The data of individuals who register for our website but are not accepted will be kept for a maximum of one year from application date.

How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. Data security is very important to us and to protect your data we have taken suitable measures to safeguard and secure any data collected through our site.

Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Our Use of Cookies
Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

To keep track of cart data, the Pattern site makes use of 3 other cookies:
woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_
The first two cookies contain information about the cart as a whole and helps the website know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details and mark for the attention of S. Neal, studio@patterntextiles.co.uk Telephone: +44 (0) 20 7739 2888 Address: Unit 206, 15 Pundersons Gardens, London E2 9QG.

Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on our website under Privacy Policy.